4.1 The webinar process provides for the conversion of a PowerPoint presentation with the objective to make it usable within the OLS system. In case of additional wishes regarding:
a) the presentation, such as the use of film during the webinar, or
b) the changing of the set-up system, such as the creation of an own “look and feel”
environment, an extra fee shall be liable to be paid in addition to the agreed price, which will be calculated based on post-calculation basis, based on the hours that will be spent by OLS to realise these wishes.
4.2 The Customer can, before the webinar takes place, decide in consultation with OLS, to increase the maximum number of participants to a webinar, after which OLS adapts the cost price to the newly established maximum number of participants. Increase is possible based on the table provided by OLS (see price list). Decrease of the number of participants of a confirmed webinar is not possible.
OLS bears no responsibility for the number of registrations and the actual number of participants to a webinar. Over-subscribing in the registration phase of a webinar is permitted to 30% of the maximum number of participants. If the final number of participants to a webinar, as a consequence of over-registration, exceeds the maximum number of participants, then no extra costs will be charged for this. A lower show-up than the maximum possible number of participants does not lead to a decrease of the webinar price.
4.3 OLS shall invoice the Customer according to the payment conditions included in the Agreement. The Customer shall pay the invoice within two weeks.
4.4 If the invoice has not been paid by the Customer within the term mentioned in the Agreement, then OLS is authorised to apply the statutory interest over the due amount from that term.
4.5 If the Customer, after summation by OLS, remains in default to comply with his payment obligations, then OLS is authorised to let collection take place by third parties on behalf of the Customer, or to dissolve the Agreement without further default notice and judicial intervention, and to claim compensation of damages.
4.6 OLS is authorised to suspend compliance with its obligations towards the Customer, for as long as the Customer has not complied with all of his (payment) obligations. This suspension applies until the moment when the Customer has finally complied fully with his obligations towards OLS.
4.7 As soon as a webinar has been applied for by the Customer for a certain date and this date has been confirmed by OLS, then the Customer is liable to pay the total webinar costs to OLS. Cancellation of the webinar by the Customer for whatever reason, irrespective of whether the invitations for the webinar have been sent, does not relieve the Customer from the obligation to compensate the costs of the webinar.
Rescheduling and cancellation of a webinar option:
• A webinar option can be rescheduled free of charge up to 4 weeks before the start of the webinar.
• A webinar option will become automatically definitive 4 weeks before the start of the web-
• When a date plus time of a webinar that is under option by another Customer, is applied for, then the first applicant has 24 hours to convert the option into a definitive booking (except for customers with their own studio).
Rescheduling and cancellation of webinars, inclusive of studio of OnlineSeminar:
• In case of rescheduling or cancellation up to 4 weeks before the webinar, no cost will be charged.
• In case of rescheduling or cancellation from 4 weeks up to 1 week before the webinar, the
costs for the studio rent and 50% of the original webinar price will be charged.
• In case of rescheduling or cancellation within 1 week before the start of the webinar, the costs for the studio rent and the full webinar price will be brought charged.
Rescheduling and cancellation of webinars, with own studio:
• In case of rescheduling or cancellation up to 2 weeks before the webinar, no costs will be charged.
• In case of rescheduling within 2 weeks before the webinar or in case of cancellation €250 will be charged.
After a webinar has been applied for by the Customer for a certain date and this date is confirmed by OLS, then the Customer and OLS can in case of a calamity, move the date of the webinar, after mutual consultation regarding the new date. The rescheduling of a webinar has, in case of calamities, no financial consequences. The obligation to compensate the fixed costs of the webinar by the Customer does not pertain if a confirmed webinar is cancelled by OLS.
4.8 The maximum duration of a presentation is 60 minutes, whereby an overrun of 15 minutes is permitted, provided that this overrun is not of a structural nature. When the overrun is more than 15 minutes, then per extra quarter of an hour, starting from the first minute of the first following quarter of an hour, a quarter of the webinar price will be charged. Regarding the overrun of a webinar, OLS applies a fair-use policy. Upon the repeated overrunning of the maximum duration, OLS has the right, following a first warning, to also charge costs for the first 15 minutes of overrun.